Advanced Email Monitoring

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Advanced Email Monitoring - F.A.Q.

  1. How can I enable or disable program work?
  2. How can I purchase Advanced Email Monitoring?
  3. How can I register Advanced Email Monitoring?
  4. Advanced Email Monitoring does not work? What have I do?
  5. I forgot Advanced Email Monitoring access password. How can I resolve that problem now?
  6. Will Advanced Email Monitoring work on my computer?
  7. Program is in stealth mode and hotkey is disabled. How can I start Advanced Email Monitoring Control Center now?
  8. How can I get program version or my registration info?
  9. I've got warning message: "Number of installed licenses was exceeded". What now?
  10. Can I purchase single license of Advanced Email Monitoring and install it on two or more computers?
1. How can I enable or disable program work?
You have to run Advanced Email Monitoring Control Center and click to Enable/Disable button to enable or disable program work.
2. How can I purchase Advanced Email Monitoring?
Read Purchase section in online help.
3. How can I register Advanced Email Monitoring?
Read Register section in online help.
4. Advanced Email Monitoring does not work? What have I do?
Read Resolve possible problems section in online help.
5. I forgot Advanced Email Monitoring access password. How can I resolve that problem now?
If you use trial program version you could click on Uninstall button within program startup warning message to uninstall Advanced Email Monitoring. After Windows restart you can reinstall program again and assign new access password to continue Advanced Email Monitoring trial and evaluation.
If you have full licensed version you have to apply to our support service and they will email you special instruction how to resolve this problem.
6. Will Advanced Email Monitoring work on my computer?
No special requirements for hardware or software.
If monitored computer can run Microsoft Windows XP/2000/2003 Server operating systems, the Advanced Email Monitoring will run as well.
The computer on which you read the e-mails sent by Advanced Email Monitoring can be ANY computer, including Windows, Macintosh, Unix, Linux and Sun. The only requirement for the receiving computer is that secret email account must have sufficient Inbox storage space to receive all the emails from the monitored computer.
7. Program is in stealth mode and hotkey is disabled. How can I start Advanced Email Monitoring Control Center now?
To start program Control Center without hotkey you need to run setup.exe file (from Advanced Email Monitoring install package) with /control key as below:
  1. Click Start button
  2. Choose and click Run
  3. Click Browse button
  4. Find setup.exe file
  5. Click Open button
  6. Point cursor to the end of setup.exe file name within command line box, add one space and enter key: /control
  7. Click OK to start Advanced Email Monitoring Control Center
8. How can I get program version or my registration info?
You have to run Advanced Email Monitoring Control Center, click to Help menu and choose About Advanced Email Monitoring...
9. I've got warning message: "Number of installed licenses was exceeded". What now?
There are two ways to resolve that problem:

1) Uninstall all superfluous Advanced Email Monitoring copies so that number of installed copies corresponds to number of purchased licenses. Then restart computers (where licensed copies are installed) to recover normal work of Advanced Email Monitoring.

2) Purchase additional program licenses and reregister all really installed copies by new registration key.
10. Can I purchase single license of Advanced Email Monitoring and install it on two or more computers?
No, because Advanced Email Monitoring will not work in that case and what is more you will break our Software License Agreement.