Direct-Hit Identifix Login at


Here, I will discuss step-by-step direct-hit Identifix login process for mechanics so that you can easily access auto care information, repair instructions, and much more.

So, let’s get started…

Direct-Hit Identifix is a powerful diagnostic solutions provider company used by professional mechanics to quickly and accurately diagnose car problems. It provides information on car models, recalls, and repair instructions, as well as access to a library of TSBs (Technical Service Bulletins) and other resources.

For those who are not mechanics or automotive professionals, Direct-Hit Identifix offers an easy-to-use online system for finding and purchasing parts and accessories.

What is Direct-Hit Identifix?

Direct-Hit Identifix is an online diagnostic tool used by professional mechanics and other automotive professionals to quickly and accurately diagnose car problems.

It provides detailed information on car models, recalls, and repair instructions, as well as access to a library of TSBs (Technical Service Bulletins) and other resources.

It also offers a wide range of diagnostic tests, such as OBDII (On Board Diagnostic) and PCM (Powertrain Control Module) scanning.

The Direct-Hit Identifix portal allows users to log in from any device with an internet connection and access the diagnostic information they need. It also features a live chat feature for users to get instant help from an expert mechanic and an advanced search function to quickly find the information they need.

In addition, Direct-Hit Identifix offers a variety of subscription plans to suit different needs. The basic plan provides access to the library of TSBs and other resources, while the premium plan offers access to additional features such as diagnostic tests and live chat support.

With the premium plan, users can also access a library of repair videos and other helpful resources.

How to Register a Direct-Hit Identifix Account

In order to sign up for a Direct-Hit Identifix account online, users must need to purchase one monthly subscription plan (Direct-Hit® Professional or Direct-Hit® DIY).

Once you buy any of these plans, you will get an email with account login details which you can use to access your Identifix account online.

Direct Hit Identifix Subscription Plans
Direct Hit Identifix Subscription Plans

Direct-Hit Identifix Login Steps (with Pictures)

Once you will have your Direct-Hit Identifix account login details, follow the below steps to sign into your account –

1. First, visit to an official website of Direct-Hit Identifix at

2. Now, click on Login button from the top right corner of the website.

Solera Vehicle Repair Identifix Login
Solera Vehicle Repair Identifix Login

3. Enter your Username and Password.

4. Hit the Go button.

Identifix Login Page
Identifix Login Page

Done, you can now able to access your Identifix account dashboard.

Forgot Username or Password?

In case if you have forgotten your username or Identifix login password, then follow the below steps to recover –

1. First, open website in your browser.

2. Now, click on the Login button from the top right corner of the website.

3. Next, on the login page, click on Forgot Username/Password link.

4. Enter your Username and answer the captcha.

5. Hit the Next button and follow the further on-screen prompts to complete the password reset process.

Reset Identifix Login Password
Reset Identifix Login Password

If you have forgotten your username, then you need to contact them here.

Identifix Support Contact Details

Are you willing to contact the customer support team of Identifix for assistance? Try below contact details to reach them –

  • Identifix Sales Representative – 1-877-697-4807
  • Identifix Customer Support Agent – 1-877-697-4807
  • Identifix Billing & Payments Agent – 1-866-996-8806
  • Identifix Training Support Agent – 1-866-996-8806
  • Identifix Account Manager – 1-866-996-8806

Customers are requested to contact Identifix customer agent during 9 AM to 6 PM EST business hours from Monday to Friday. For other assistance, you are free to contact them during Identifix hours 7 AM to 7 PM CST from Monday to Friday.

Take a note, they are not available during the weekend (Saturday and Sunday).

Identifix Hours

Monday to Friday – 7 AM to 7 PM CST

Saturday and Sunday – Closed

Customer Support Hours – 9 AM to 6 PM EST

Key Solutions Direct-Hit Identifix Provide

Direct Hit

Direct-Hit can provide technicians with an automated solution to a challenge they often face – figuring out the correct repair or diagnosis for any given vehicle.

This comprehensive fix database helps save time and money, as it is conveniently equipped with 3 million real-world fixes to quickly direct technicians to the appropriate repair. It also allows techs direct access to OEM Service Manuals, wiring diagrams, labor guides and more, enabling them to successfully complete their repairs in a cost-effective manner.

Driven by a team of experts and powered by powerful software, Direct-Hit® is the go-to source for all your auto repair needs.

Direct Help

Direct-Help provides direct access to your own team of Master Techs with a L1 rating from any manufacturer when you need a little extra assistance.

Their specialty gives them the knowledge to talk you through complex issues or give advice on tackling difficult repairs, no matter how much experience you have. It’s like adding an entire team of experts to your staff with every direct problem that comes up and Direct-Help is happy to take on each issue so that you don’t have to worry about a repair being too hard for you.

Direct Shop

Direct-Shop is the perfect software solution for small shop owners looking to streamline their processes and take their customer service to the next level.

With Direct-Shop, tedious tasks such as estimating and invoicing become quick and simple exercises that are accessible on any device.

Additionally, direct shop offers cloud-based, modern tools with an attractive look and feel that won’t leave customers feeling confused or frustrated.

In brief, with direct shop, there has never been a better time to automate and simplify shop management.

Direct Market

Direct-Market is revolutionizing the way businesses can build lasting relationships with their customers.

With direct market campaigns, businesses can easily create marketing plans that not only bring customers back for simple tire services and oil changes but also for scheduled maintenance and more – all crafted by industry professionals.

Direct-Market has simplified the customer conversion process, so you can focus on efficiently managing your incoming business and building lasting, rewarding relationships with your customers.

By investing in direct market solutions, you’ll be well-positioned to win customers for life.


iATN is an invaluable resource for automotive technicians looking to reach the next level in their career.

With over 80,000 members, iATN offers a network of domestic and foreign auto repair professionals that provides everyone with access to the latest information in the field.

Techs can seek advice from others in iATN about difficult diagnostics, find solutions for common and hard-to-find problems and ask questions of peers from all around the world.

In brief, iATN is a valuable tool helping automotive techs become great – in whatever they’re trying to achieve!

Benefits of Using Direct-Hit Identifix Portal

Using Direct-Hit Identifix to diagnose car problems can save users time and money. It can help reduce the amount of time needed to diagnose a problem, as well as reduce the cost of repair bills by providing detailed information on car models, recalls, and repair instructions.

Direct-Hit Identifix also offers a library of TSBs (Technical Service Bulletins) and other resources that allow users to access the most up-to-date information on their car models.

In addition, Direct-Hit Identifix provides users with access to a network of certified technicians who can provide expert advice and assistance with any car repair or maintenance issue.

Also Read – PaybyPlateMa – Login to Pay Toll Online at

Wrapping it up…

In brief, this was all about Direct-Hit Identifix login process any new technician or auto care company should know to access all the features this portal offers without any hassle. If you can’t access Identifix login page, then get in touch with their customer support team for quick assistance.

Related Posts